We Deliver Reliable, Analytics-Driven IT Services That Strengthen, Secure, And Streamline Your Entire Business
Why Our Clients Stay with Us
We Uphold A Client Bill Of Rights
Our Client Bill of Rights sets clear expectations for service, honesty, and integrity. It’s a formal commitment to transparency, fast support, and respectful communication.
We Maintain A 99.2% Approval Rating
With analytics-driven support, rapid response times, and consistent service, we maintain a 99.2% client approval rating. It’s a direct result of how we deliver IT services that align with what businesses actually need.
We Prioritize Every Single Ticket
After every completed support request, we send a satisfaction survey. If the rating is anything less than 5 stars, our helpdesk manager personally follows up to fully resolve the issue and ensure client satisfaction every time.
We Guarantee Fast Response Times
We guarantee a 15-minute-or-less average response time on all support requests. Downtime costs money, so we move fast to reduce disruptions, resolve technical issues, and keep your business operating at full capacity.
We Follow A 60-Point Implementation
Our 60-point implementation process ensures your systems meet strict operational standards. This structured approach allows us to deliver consistent, high-performance IT services from day one and into the future.
We Build Tech Plans That Drive Results
Every client receives a personalized Tech Plan that outlines real-time, actionable items to improve security, infrastructure, and processes—ensuring long-term growth, stability, and measurable IT service improvements.
We Suggest Improvements Proactively
We consistently identify three or more impactful improvements to optimize your business operations. These aren’t just IT fixes—they include workflow, process, and tech adjustments that drive results and efficiency.
Our Way: Setting The Standard For IT Services Through Integrity
We believe doing the right thing isn’t optional—it’s the foundation of how we deliver IT services. From onboarding to daily support, every action we take is driven by integrity, transparency, and a commitment to measurable client success.
We don’t wait for things to break. Our proactive process, combined with analytics, regular audits, and a 60-point implementation standard, ensures we solve problems before they start and continue improving every area of your IT environment day in and day out, year after year.
Our Core Values
Do the right thing
We take an honest look at every decision and hold ourselves to the highest ethical standards in service to clients, employees, and vendors. Integrity is at the core of everything we do, guiding our choices even when no one is watching. We believe that doing the right thing isn’t always the easiest path, but it’s the only one that builds lasting trust, fosters strong relationships, and upholds our reputation as a company that genuinely cares.
Take ownership
We take full responsibility for every action, demanding excellence in our work, our people, and the IT services we deliver to every client we serve. Ownership means never passing the buck and always striving for solutions. We don’t just solve problems—we anticipate them, address them proactively, and continuously improve our processes to ensure that every client experiences seamless, reliable, and top-tier service.
Be valuable & agile
We constantly seek smarter ways to deliver value, improve services, and adapt quickly as new technologies and client needs continue to evolve. In a fast-changing digital world, standing still is not an option. We embrace innovation, challenge ourselves to think ahead, and stay agile in the face of change—ensuring that our clients receive cutting-edge solutions that empower them to stay secure, efficient, and competitive.
Be respectful
We treat every person with respect—clients, partners, employees, and even competitors—just as we would want to be treated in every interaction. Respect goes beyond politeness; it means listening, valuing diverse perspectives, and fostering an environment where everyone feels heard and appreciated. By prioritizing mutual respect, we create stronger partnerships, healthier workplaces, and a business culture that thrives on collaboration and trust.
Do what you say
We keep every promise we make and expect the same from our clients, employees, and partners—because trust is built through consistent action. Words mean nothing without follow-through, and we hold ourselves accountable to ensure that our commitments are met with precision, reliability, and excellence. Our reputation is built on delivering results, honoring agreements, and standing by our word no matter what.
Mission over money
Our mission is to secure, educate, and protect businesses by preventing cyber events and helping clients operate with safety and confidence. Financial success is a byproduct of our commitment to making a difference. We focus on delivering real impact, helping organizations safeguard their operations, and empowering them with the knowledge and tools they need to thrive in an increasingly complex digital world.
Our Company Backstory
7th Di Technologies began in a California garage in 1999, founded by Josh Holloway while he was working at EarthLink and HP. With a clear vision to build something better, Josh set out to offer honest, responsive IT services that actually solved problems. In 2008, after nearly a decade of steady growth and positive client referrals, 7th Di transitioned from a sole proprietorship into a full-fledged LLC.
Since then, we’ve grown exponentially, expanding our presence from California into Idaho, Texas, Illinois, and Utah, and now branching into New Jersey, Michigan, Florida, South Carolina, and Virginia. Even as we scale, our mission remains the same: deliver reliable, analytics-driven IT services that eliminate tech headaches, create clarity, and keep our clients moving forward with confidence and capability.
Want proof? Check out some of our success stories.
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